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comment by uhsguy
uhsguy  ·  20 days ago  ·  link  ·    ·  parent  ·  post: Pubski: September 11, 2024

You are going to be so pissed when it breaks and you have to wait weeks to get the Miele tech to come in, tell you that the part you know is broken is actually broken and then come back in 2 weeks with the actual part. All because the assholes won’t selll you parts directly,.

I wanted their dishwasher but I couldn’t handle not being able to order replacement parts and just do the work myself. Getting someone to do any service related task in Seattle is such a pain in the ass and wallet.





kleinbl00  ·  20 days ago  ·  link  ·  

I'm on year 6 with a Miele dishwasher. I had a Bosch burst into flames, I had another Bosch last 13 months, I had four GE water pumps replaced under warranty in nine months and I've had a Miele that ate a whole goddamn cherry pit and just rattled it around for a week before finally cracking it and spitting it out.

You will not find a single appliance manufacturer whose entire online presence is defined by anything other than all the people who hate them. Meanwhile the conventional wisdom has come around to "things with lots of parts have more parts to break" as if that shit came down the mountain or something.

There are two chaebol appliance manufacturers. One is good, one is terrible. I have four appliances from the former and the one that came with the house from the latter has already failed - Samsung doesn't think that the ability to come back gracefully from a power failure is an essential function for a refrigerator. And there are two family-owned, privately-held appliance manufacturers. One is Miele, the other is Sub Zero-Wolf.

uhsguy  ·  19 days ago  ·  link  ·  

Im actually a Miele fan the dishwasher was fantastic up until it tried to flood out house that happens… What sucks is that they don’t sell parts directly so getting parts is a pain in the ass. Also because of low volume their techs are less available and more expensive.