I love Netflix. I love them a lot. I know dude has pulled some bonehead maneuvers (and I don't mind the increase in price - he just did it wrong - maybe he should hire a proper PR person). I hope that he gets it figured out, and is able to stay in business.
It's all about the content. I'm watching the Dark Shadows original series right now on Netflix. I signed up for their free trial to do so. The amount of content for digital is kind of weak IMHO, but the experience of using the service is insanely good. I found that my Xbox has a netflix app, so I can just turn that on and start watching Netflix on my large tv without doing a thing. Streaming to the iPad is awesome in bed. It's insanely effortless really, and epitomizes what the consumption experience should be. Not sure if I will keep it around yet though...there has to be stuff I want to watch and it's competing with just surfing oenone for interesting free documentaries and other content.