And now this. It's official. My reward for being an early adopter and loyal customer is to have my data usage throttled.
The sad thing is, I don't usually use more than the 3GB amount. But on months where I do... now I get the privilege of being treated as an abuser of the system I pay for.
I am tired of this attitude/excuse: "With mobile data usage continuing to skyrocket and the availability of spectrum scarce, AT&T, like other wireless companies, manages its network in the most fair way possible so that we can provide the best possible mobile broadband experience for all our customers. "
So what you're telling me is - you are failing to keep up with demand. You are failing to innovate real solutions to YOUR problems, and instead you are implementing punitive, lazy, and administrative solutions to YOUR problems. That's awesome. Way to bring it down AT&T. Way to remind us that you don't care about your customers' experience. Way to treat any of your customers as "abusive" at any time. You can use all the graphs you want, but you're not going to convince me that paying for unlimited should really only mean X number of GB per month.
The problem is - you have us by the balls, you bastards.
- Hey, your text is blue! How did you do that?
Surround the text with "|"
Mobile computing is still in it's infancy, hopefully things get better over time. If you talk to an engineer for one of these companies they make it sound like keeping up with increasing demand is like fighting the ocean.
We signed a contract with them for unlimited and we should be offered unlimited without worrying about being throttled at a certain threshold. A judge already ruled as much: http://news.yahoo.com/judge-awards-iphone-user-850-throttlin.... If they hold us to the contracts we signed by penalizing us with early termination fees, they too should be penalized for breach of contract on their end.
http://news.yahoo.com/judge-awards-iphone-user-850-throttlin...