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The task: Convert voice-to-text of an extremely limited set of inputs and outputs under supervision
The result:
- Across 10 orders at the Indiana White Castle on a recent day, three customers asked to talk to a human attendant after conversing with Julia, either because they preferred human interaction or because Julia misheard orders. One woman was peeved that her jalapeño slider order hadn’t come out correctly. Others shouted repeatedly that they accepted the terms and conditions of ordering through a robot, though they otherwise ordered without incident.