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During the day I do system administration (and a bit of consumer relations until we hire someone) for our electronic health records. I work for a nonprofit disability service. We don't really have customers but if I could tell the staff that send in tickets one thing it would probably be that waiting until 10 minutes before your shift ends to send in a ticket is not a good idea. At night, I'm an EMT. I really don't even know what I'd tell people about this job. I'd probably say that if we ask you if you are on any drugs it's best just to be honest so we can help. A lot of people seem to think we're police and will arrest them or something. Just let me know and we will continue on, but it's important to be honest with us.