Good ideas and conversation. No ads, no tracking. Login or Take a Tour!
- One of Gilbert’s new downtown properties is an iconic Kahn creation from 1959 called Chase Tower, previously the National Bank of Detroit Building, which spans a full city block. Now nicknamed the Qube, the building houses hundreds of Quicken loan officers who sit or stand at small desks, working their phones. Employees are encouraged to write on the walls, which also display the latest tallied results in competitions between internal sales teams. Stenciled on the walls as well are the Quicken credos, 19 bits of pithy wisdom the company calls its “Isms.” (“The inches we need are everywhere around us.” “Numbers and money follow; they do not lead.”) Above the workers hover decorative, spacecraft-like orbs, in peach and pink and aquamarine, matching the colors of the cabinetry and carpeting. The overall atmosphere resembles “The Wolf of Wall Street” as art-directed by Dr. Seuss. When a loan officer closes a deal, the resulting mortgage contract is printed out in the nearby basement of the old Federal Reserve, another Gilbert holding. In rooms where armored cars once deposited bags of money, rows of printers run hot, spitting out tens of thousands of contracts a month, a total of $80 billion in residential mortgages last year.
Here's the Khan building: