I think this is something that universities are starting to understand and thus, are doing what they can to make their facilities as attractive as possible. I wouldn't be surprised if in order to continue operating, higher education will have to undergo extensive changes.

For one, they'll have to figure out how to become much more efficient, which means cutting teaching stipends from Ph.D candidates who have been there for close to ten years. I imagine that the tenure system will have to change at some point too, as will retaining big names at the university who draw in students, but in actuality, teach little if at all and may not even contribute to research.

I think you're right to point out that the customers (students) are getting shortchanged. Part of the problem with universities is that there are too many competing interests bound together in a model that doesn't serve any of them as best it can. Teaching is separate from research is separate from sports is separate from opportunities to interact with many members of their peer group semi-independently. All are important and worthwhile in their own way, but I think that how these things are achieved could be approached differently.