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You bring up a good point. I think this simply depends on the type of work being asked of a person. I work repairing electronics. Sure, that's something that could be sent out for someone else to work on. But if we are to be more effective, we'll do the repair in an hour and have a quicker turnaround resulting in a happier customer and ultimately more profit. Now, if a person has to get some report done for a company based on analyzing statistics or what have you, is that really something a person has to do during a work day or can it be done as soon as a person has the time?