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I concur. However, why a long phone call is together with in-person meeting and a date at a restaurant as a richer form of communication? One would think that talking AND seeing someone would be richer than just talking to someone. That seems to be an old vs. new pairing rather than a close vs. detached one, which I think is what the article was trying to say.
We tend to think good times were old times, but that's hardly the case. Facebook has its flaws, but they don't come from its novelty. I use skype everyday. It's cheaper than the phone. We just didn't arrive at the point -- at least I didn't -- where webcam image quality and internet connection are so smooth to be barely noticed.