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kleinbl00  ·  80 days ago  ·  link  ·    ·  parent  ·  post: Pubski: May 12, 2021

They can always pivot to something easier/stupider/cheaper/whatever.

    Yeah, they could hire someone else to do the writing I do, but then they'd need at least three tech people, two people from the Installations/Training teams, a lead salesperson/account manager, and sales administrator to do every one of the projects I work on.

To do it right, yeah. You can do it wrong for a long time before people catch on. 'nuther Playnetwork story:

We'd sold Jack in the Box on our ability to execute "Jack TV" - whereby there were video monitors that played inane bullshit during the lunch and dinner rush. But they only had about 20 minutes worth of inane bullshit and they'd discovered that they couldn't afford to lock down the bullshit effectively enough to keep Jack in the Box employees from unplugging the DVD player after about four hours of inane bullshit. So our video sales flak - I had to clean up a lot of his bullshit - pitched all this stuff on the basis that the audio would magically switch from the bullshit DVD player to our bullshit music player on a schedule without the first clue how to do this.

You did this with a dayparting DVD player, which cost a mere $1800 at the time. Then you ran it through an amp with a contact closure control, which cost a mere $400. Museum kiosks do this all the time, it's just nobody had thought to ask the engineering department before putting together a bid. As a consequence there was $300 for the DVD player and amp.

- But it was six months between signing the contract and having to do anything.

So now it lands on my desk and the project manager decides to just... you know, shine on the fact that we didn't do the dayparting.

- It took three months for Jack in the Box Corporate to bother complaining.

So now there are 25 Jack in the Boxes stretched across Texas with employees in open rebellion because who wants to listen to 18 minutes of Jack in the Box commercials all day long. Which means a truck roll to "fix" everything which meant a $400 amplifier had to go in along with a $30 digital thermostat I'd tortured into working, written up the instructions on, gotten forged into our inventory system as a "McGyver 1000" with a vendor of "Home Depot" and "deployed" to these toothless yokels living in a motorhome.

- Because the engineering overage came out of the project manager's monthly profit/loss statement so she went as cheap as she possibly could.

- But the sales guy didn't care because we'd crossed the fiscal year so the project profits weren't going to be actualized for another ten months.

So the project manager is so stoked at how adequately these toothless yokels executed their "string lamp cord between a thermostat timer and a contact closure control" contract, on top of their "why bother hooking up three component cables when one composite cable sort of works" work ethic that she no-shit offered them the contract for Washington and Oregon, too. Ye Olde MacGyver 1000 has now bought every Home Depot in a 100-mile radius out of thermostat timers; I had gophers smurfing them from Cle Elum to Silverdale. I switch over to a connector that's harder to fuck up but requires special pliers; the contractor legit steals them to sell to other contractors and uses Monoprice bullshit on my bid (I see this because they literally come by the office so I can show them how to terminate cable). But it's been a year by now and nobody has been punished for their tomfoolery. I'm spending a good 20 hours a week supporting a project that would be over and done with if it were bid properly. But everyone is totally stoked -

- until one of the contractors I like from my real world back where low voltage guys are bonded and insured

- gets breakfast at Jack In The Box, sees the toothless yokels and asks them where they're from

- finds out they're from Texas and didn't even know they needed a license in WA

- complains to the county, who complains to the state

- Who shuts down ALL construction at ALL Jack in the Boxes in the middle of their brand refresh to find out what sort of shenanigans is going on.

Somehow the project manager tries to pin this on me. I show everyone the email where I said we needed new contractors. Jack in the Box drops us like a hot rock - but it's been a year with no consequences.

And the sales guy isn't fired for another thirteen months, when an entire fiscal year's worth of nonsense becomes clear.