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kingmudsy  ·  1743 days ago  ·  link  ·    ·  parent  ·  post: Pubski: July 17, 2019

Since I started learning about programming, I've always imagined what I'd do if someone asked me to make a product that I think is immoral.

Today, we go live on a product that is shady at best, and exploitative at worst. I've designed a UI with the specific intent of rushing people through a health insurance application - premiums only average ~$10/mo for this specific policy, but written in the small-print is the fact that your premium decreases by 50% after 3 years, and by another 50% when you retire. You'll still pay the same premium, but you could have a quarter of the coverage you thought you did without ever being aware of it. Because I didn't tell you that.

What if you get diagnosed with cancer, and you need the money that you thought was promised to you? What if you go to collect, and you learn that your $500,000 policy is only going to pay out $125,000? What if you have a heart-attack, and your $75,000 policy only gives you $18,250?

Could people's lives be destroyed by a well-designed UI that pushes them forward, urging them to click before they think at every corner?

I feel like shit about this. I'm not going to do anything to stop it. I don't have any savings, or any real fall-back plan because I've only been a working professional for less than a year. I just hate the fact that I'm putting this shitty financial trap into the wild. I hate our client. I hate this project. Ugh.