He's not wrong. 70% of their business is drive-through. I don't know if you've been to a McDonald's lately - my father-in-law likes to go, as does my daughter. And you can thread through the line of cars, park, walk in, and have the whole goddamn PlayPlace to yourself. Meanwhile up at the counter, there are five people making food and one of them will turn from the fryer to the counter to take your order immediately. They're integrating their web-based order platform in-store so that their counterfolk can focus on being nice rather than fucking up your order. I would say 10% of the labor at McDonald's is related to taking orders, and 90% of that is at the drive-through. The rest of it is making food and keeping the place clean. But of course the stock market is going bugshit over it because the stock market no longer pays attention to what anything means.