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oyster · 3193 days ago · link · · parent · post: Upset About Their Bad Yelp Reviews, [Some] Health Providers Are Spilling Patient Secrets
I feel like it is possible to respond in such a way that doesn't necessarily violate the rules, like for example with the dental one the dentist could have said there are a number of reasons somebody may lose a molar ( maybe list some) and recommend that the patient contact the dental office to have this issue explained to them. The chiropractor seems a bit more tricky but he could say something along the lines of how he is thorough with every patient to make sure nothing gets overlooked.