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veen  ·  3140 days ago  ·  link  ·    ·  parent  ·  post: My customers are my friends. Ummm.... NO, THEY'RE NOT!

Glad that you realize that it is only useful for reflection. You're right, I've had a different experience, where I know people who are very prone to blindly believing systems like this. I'm sorry if I distracted too much from your great post.