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b_b · 3477 days ago · link · · parent · post: Pondering the nature of hostile vs positive commenters
I don't think there's a real dichotomy between those who are agitated and not. Sometimes otherwise cool people get heated. No big deal. That said, our current 'troll' problem is a tough one to tackle, because I don't think the users think of themselves as trolls. They're not here to stir the pot, but rather see the world as backward, and only they can see it forward. It's like that scene in The Naked Gun where the main bad guy remarks that the best assassin is someone who doesn't know he's an assassin.