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lil  ·  3210 days ago  ·  link  ·    ·  parent  ·  post: I Spilled Coffee on my DELL - and here's the happy story!

It's hard getting any service rep to go OFF SCRIPT. I discovered if I say over and over again, "Send me a guy" one actually shows up. Now if a DELL service rep became GOD, and I said SEND ME A GUY over and over.... let's just say it could get interesting.