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spectacular. I used to do work for the University of Washington. They had, amongst their requirements for AV gear, a gadget I'd never heard of. And they needed it for this one particular application. Demanded it, in fact. Something I'd never heard of, mind you. So I called a rep and asked him. He pointed me at a company I'd never heard of. They referred me to a local provider that might have one. Talked to the local provider who said they didn't have one (never had) but they had some information on one. They could fax it over to me. So after six hours of searching I ended up getting faxed a copy of the exact same customer spec I held in my hand. I'm still not sure the gadget ever existed.