about 25% of the time ... employees can live anywhere in the U.S. so long as they pay their own way to get to Orrville

This is still grossly exploitative. It would be unreasonable for any job with 25% required business travel to not reimburse employees for all associated expenses. Their own CPO admits that 2 years of work from home was successful, but these facts are clearly being overridden by the feelings of their old-school executives.

If Orrville Mayor Dave Handwerk had his wish, Smucker employees would be back in the office five days a week

Screw this guy. This attitude is unbecoming when it's coming from the mayors of New York City and San Francisco. It is pathetic coming from the leader of a 9000 person company town. He's lucky that Smuckers is still a family-run company, and hasn't been seduced away to a neighboring state with the promise of tax breaks.

Massey ... said she spent much of her time at Smucker in a nonmanagement role, not wanting to take on a leadership position if she couldn’t be in Orrville full-time...

Nicole Massey lives in San Francisco and commutes to Orrville for core weeks.

Good for her for overcoming the backwards corporate culture that was thwarting her advancement. Inflexible policies like mandatory in-office days are known to harm recruiting and retention of women, minorities, and other underrepresented groups. It's no surprise why this lunchroom looks like a bag of marshmallows.