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Foveaux  ·  94 days ago  ·  link  ·    ·  parent  ·  post: WSJ's Monday Morning #nottheonion 2fer

    The phrase we use around the office is "tyrannosaurus arms"

I'm stealing that. I can picture it, it's perfect and I'm stealing it. Actually, we've traded words before. Literally. I do use 'shitcamel' when the need arises.

I really have to agree with what you're describing. I can make the printers work in the office. I can make the printers work in other offices. Converting to pdf, yep. Formatting a pdf.. Actually anything with fucking Adobe seems to be wizardry to a lot of my colleagues. My very smart, medically qualified colleagues. I showed someone how to use a pivot table in excel and I think she sees me as some basement dwelling, DnD playing ubernerd. Which is only half true.

There was one moment that will always stand out. I had just helped shift an entire department from one area on campus to another. Took me like 2 weeks of overtime, because I was doing my usual job, on top of getting them from A to B (it was my office too, but they're academics and are honestly just too busy to help). So during this time, I had arranged the moving company, received and created the several hundred boxes that the academics would use to shift their items, arranged for phone and internet ports to be shifted/activated/deactivated as needed, setup the dreaded printers in the new area, and altered the signage and website so people knew where the fuck we were now.. This is just to paint a picture of my mental state at the time of this specific memory.

I had turned up early, to help cart everything into each respective office. I had a map of the new digs, so I knew who was going where, and I had labelled the boxes so myself and the moving company knew what rooms needed which items. All going smoothly. About four hours into this, I'm a sweaty but accomplished mess. Cue, our academic and palliative care specialist. A practicing Dr when she isn't teaching or researching. Very bright, very driven. I hear her rootling around in her office, and her voice echoes down the hallway. She's a rare American on our staff, so her voice is distinct. She also shortens my name from five letters to three, so it's even more distinct. She calls out. I trudge into her office, probably trailing an extension cord and an errant HMDI cable:

Her: "Hey my computer won't turn on. I thought you set everything up before we got in?"

Me: "I sure did. Might have forgotten something though, I've done this office and the other 20."

Her: "Oh man that's some work. Can you have a look for me?"

She stands from her computer and offers me her seat. I don't take it. I know what the problem is. I press the power button on her desktop. It whirrs to life and her screens light up. She hasn't noticed what I've done, only that things are working.

Her: "Oh amazing! Thank you!"

Me (already halfway out the door): "No worries!"

Again, she's super bright. Has a wealth of life and professional experience to call on. But she didn't think to try turning the fucking thing on before calling for me. I'm 100% enabling them, I know it. But being the 'IT guy' without being in IT does have its perks. IT love me because I keep tickets from being logged in my areas, fixing the problem before it reaches their overwhelming task list. As a result, when I have a genuine IT problem and raise a ticket, I get priority. Same day response when 3 days is the norm.

Still, tyrannosaurus arms indeed.