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illu45  ·  2099 days ago  ·  link  ·    ·  parent  ·  post: On the battle between food critics and restaurants

Fun article, if a bit longer than it needed to be (too many examples of restaurants trying to make things super-shiny for critics IMO). My partner is a manager at a big retail chain. C-levels occasionally like to make "unannounced" visits to random stores to see how things are going. Days before the C-level's flight arrives, managers know about the visit and are working crazy overtime to clean things up.