Good ideas and conversation. No ads, no tracking. Login or Take a Tour!
illu45 · 2875 days ago · link · · parent · post: Upset About Their Bad Yelp Reviews, [Some] Health Providers Are Spilling Patient Secrets
Are you sure about this? My (admittedly limited) understanding was that sharing even the first names and last initials could be considered a HIPAA violation. Again, though, my understanding is that this may also be a violation of HIPAA. FTA: A doctor responding to a patient cannot therefore violate HIPAA unless that doctor discloses the patient's full name in their response.
you write a response that says "we're so sorry that you had a negative experience with us. Please contact us directly so that we can remedy the situation with you"
Nicholl replied on Yelp, acknowledging that Grijalva’s daughter was a patient (a disclosure that is not allowed under HIPAA)