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A lot of people misunderstand what jobs are next to be automated. The service economy is safer than the support economy right now. It will be a long, long time before a robot (along with its maintenance) is cheaper than a burger-flipping high schooler.

Instead, modern automation is focused on replacing tech support helplines, teams of customer service representatives, armies of paralegals. Tech support, legal discovery specialists, and translators are made redundant by new technology. They are more expensive than burger flippers, and the tech to replace them is much cheaper than burger-flipping machines.

As it turns out, reading emails is a lot easier than folding towels.