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user-inactivated · 3453 days ago · link · · parent · post: Tesla Dead Last in Dealer Experience, First in PR
Tesla is actually kind of a novelty in the business world right now and even traditional "industry rags" (of which TTAC is not one of them) give Tesla a fair shake. 1 2 3 From what I understand, Pied Piper PSI is considered an impartial 3rd party company and their information is valued both in the automotive and motorcycle industry. This article doesn't feel like a hit piece. If it is, it's the most neutral hit piece I've ever read. They're more saying "Tesla isn't doing too well in the dealership satisfaction department and this is probably why."