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Much better, thanks for asking.
It's going fairly well. Hardest thing has to be getting used to the Aussie accent. People who call mumble so badly and I have to ask a few times for their name/what it is regarding and then they get upset with me. If I don't though the partners get pissed that I didn't get all the info. Otherwise good. Boring, repetative, lot's of down time when the phones don't ring, etc.