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Zeus · 4041 days ago · link · · parent · post: Amazon's free Super Saver Shipping now has a requirement of $35. Thoughts?
Yes, but customer satisfaction didn't get Walmart where they are today. It's all about those low, low prices. I'm glad customer service treated you so well. Luckily, the Kindle is a product manufactured by Amazon, one designed to help you buy more things from Amazon. I doubt you'd have gotten the same treatment trying to replace a broken Xbox 360 or iPad.