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I was a server for many years and my experience confirms this. It's amazing how the same people consistently had "bad nights." When I managed a restaurant, I always told the servers that the "floor" was a stage and even if you're at a work station, or away in a corner you should assume that a guest can see and hear you. Have to vent? Do it in the break room or maybe the kitchen but NEVER on the floor. I had no tolerance for that. No guest should ever hear or see a server complaining. Granted, this was a fine dining restaurant and the same rules may not apply at a bar, but if I owned it, they would.