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comment by kleinbl00
kleinbl00  ·  2213 days ago  ·  link  ·    ·  parent  ·  post: Ask Hubski: How do you guys work to avoid engaging in gossip at work?

You can prefer whatever world you want, it's not the one you live in.

The person starting shit is the one causing a confrontation. Extension of confidence is not problematic - "jack only got this job because his aunt is on the board of directors" is a statement you make when you're telling someone one or more of the following:

- Jack is incompetent.

- I don't like jack.

- I work harder than jack.

- I think you work harder than Jack.

- You and I are not like Jack.

- We both work harder than Jack.

- We're both more competent than Jack.

- We're both more virtuous than Jack.

- etc.

Take that back to Jack? That's a betrayal of trust. I know you don't want to hear this because it's what you did. It's what got you your "reputation." And it's way easier to think that you did the virtuous thing, rather than fucking up, but you fucked up. And that's why you have a reputation.

Your relationship with PC does not trump your relationship with MT. They coexist. The move was to tell PC that you're friends with MT and that you don't think MT would like PC spreading her information around. Your confrontation was with PC, not with MT. You needed to keep confidence there and you didn't. You can absolutely express your displeasure to PC and encourage her to behave; it then becomes a thing between PC and you where you're defending MT's interests. You're giving PC an opportunity to reexamine her relationship with MT, as well as with the rest of the office. You're also throwing a flag on the play so that similar breaches are less likely to happen.

Instead you overruled the wishes of PC and made things awkward for her. You took the initiative everyone else didn't to go to MT and say "I'm a better friend to you than PC is." You did not resolve a small situation in an environment of trust, you turned a small situation into a large one in a situation of discord and everybody remembers it now.

Thing is, you didn't stop the gossip. You stopped the gossip from coming to you. You betrayed trust. And by telling MT, you forced MT to address the issue when maybe she would have preferred to let it blow over.

    What I’m getting from your argument is it’s 100% to say whatever you want about people so long as no one turns around and let’s those people know what’s being said.

That's because you want to be in the right and the only way you can stay there is if I'm an evil shithead.

I'm not an evil shithead.

What I'm saying is that you have control over what you say to other people. You have no control over what other people say to you, and you have no control over what other people say to other people. Your integrity and your reputation hinges entirely on what you say to other people and blowing shit up gives you a reputation as a bomb-thrower, not a peacemaker. And I mean, to get there and feel good about it you've had to adopt "trust no one" as a motto:

    Jack shouldn’t assume he can trust his audience when he goes and speaks to Jane; he’s already proven himself an untrustworthy audience by repeating what he’s heard from Jill in some degree of confidence.

To hold this belief you have to assume that everyone is either honest or dishonest and there's no in between. Life doesn't work that way. You know it and the harder you try to make it so, the fewer members your ingroup will have.





_refugee_  ·  2213 days ago  ·  link  ·  

No, I am in the right; the incident I'm talking about occurred over a year ago, so I can report back on how I've done at work since then, whether I have a reputation that's damaged my perception at work or not.

And the fact is I got glowing feedback from my peers and an above average rating and so on and so forth.

I know what I did was the right thing because it didn't happen yesterday. I know what I did was the right thing for a lot of other reasons, too. I know I wasn't the only one who felt uncomfortable and I know that other people conveyed similar concerns as I did separately of me. Is that enough for you? How about the past year where I've been in a management capacity over this employee and I have worked to develop that relationship past that rebuke, successfully? Yes, there are boundaries between me and the employee now that weren't there the first few times we interacted. I consider that a good thing; she offered me a muscle relaxer the first time I met her in person, at a work conference. Boundaries needed to be established. The employee repeatedly was over the line and inappropriate. I was thanked by other coworkers for speaking up.

In the past six months three people have told me that they want to work with me as their manager. Unprompted, not that it matters, because if you don't want to, you're not going to believe that anyway.

Was that enough context for you to believe me?

I'm fucking good at my job; I'm good enough with people; I certainly know when someone's behavior is over the line and I don't escalate an issue, business or personal, unless it's categorically warranted. You don't have to believe me - but I'd like it if you'd stop declaring me the utter opposite just because it makes you feel subversive to answer questions by stating the question isn't a problem, the asker is.

kleinbl00  ·  2213 days ago  ·  link  ·  

You handled it one way. You didn't handle it the best way. You recovered. So did everybody else. Congratulations.

It still doesn't turn gossip into feedback, and it doesn't provide an argument that your interpretation of gossip is a valuable one.

_refugee_  ·  2213 days ago  ·  link  ·  

You don't know what the best way was. Your comment is a begrudging retreat to half-believing me. I didn't succeed; I must've recovered. Because if I had to recover, you were still right somehow.

Do you call a 10% raise and a 12% bonus a "recovery" reward?

My interpretation of gossip is that it is both vital to human life, valuable, and indispensible; while also retaining the very real potential to create a cesspool of negative emotions in a group of people when certain conditions occur. Which basically agrees with what you said. Except plus nuance.

Gorsh, that nuance must've just been so offensive.

-----------------------

"I agree on major aspects of what klein has to say"

"For the most part, I agree we're social creatures and talking about each other is a major component of interacting, of caring, and of life. I agree gossip is not inherently bad; we should embrace that we do it, and maybe not sweat over it so much (on the day-to-day)."

first comment

kleinbl00  ·  2213 days ago  ·  link  ·  

I'm retreating from nothing. You don't know what the best way was either, but what you did is not what I would do. Go ahead and quote yourself; the fact that you edit every post multiple times throughout the course of the day renders your quotes meaningless. You started from a position of disagreeing with my basic point, went to the mattresses over the idea that somehow gossip is feedback and now you're throwing paystubs in my face to demonstrate that you're a good person or something.

Congratulations on your raise.

_refugee_  ·  2207 days ago  ·  link  ·  

Feedback includes any information you get about yourself...Feedback is not just what gets ranked; it's what gets thanked, commented on, and invited back or dropped. Feedback can be formal or informal, direct or implicit... - Thanks for the Feedback, by Douglas Stone & Sheila Heen

It's almost like I believe gossip is a form of feedback because these two random Harvard Law Professors, whose speciality is conflict resolution and negotiation, who run a lab out of Harvard dedicated to studying these specific behaviors, and who literally wrote the book on how to respond to feedback well(did I mention this is an excerpt from that book? oh. that's what it is) told me that it was.

¯\_(ツ)_/¯

I admit, the book's from 2014. I'm sure it's possible in the past 4 years you've read something more researched and up-to-date than this my primary source. I'm sure whatever convincing article you must've read was probably written by people in an even better position to know what they are talking about than Douglas Stone and Sheila Heen (did I mention they're both at Harvard?) (running a research lab?) (dedicated to studying this sort of stuff?). (well, at least they were)

I'd love to learn more, if you've got any non-paywall links to the peer-reviewed and scientifically-based research articles which surely must help account for your certainty here! Please. Share around.

edited to add the npr book excerpt/article, because i already mentioned this book in this thread and still think others here might like to read it

https://www.npr.org/books/titles/441536239/thanks-for-the-feedback-the-science-and-art-of-receiving-feedback-well-even-when

oyster  ·  2207 days ago  ·  link  ·  

Note the article says “ I don’t like the way you look in those pants” and not “Terry doesn’t like the way you look in those pants”

I have to ask, did you actually stick up for the person in the moment ? Because doing the right thing in the moment is what actually defines your character. If somebody tries to talk badly of somebody I like I’ll offer them perspective and make it clear I’m not going to carry on with them. I won’t pretend to know the situation but most I’ve seen were somebody felt the need to bring the unknowing party into the equation were attempting to cover their own guilt over how they handled the initial situation.

_refugee_  ·  2206 days ago  ·  link  ·  

Here's one specific example:

PC was discussing other coworker, X. PC dished to the group that X got a divorce a few years back. Then within six months or almost immediately, X changed her name, moved to NY, and "completely changed" her identity. "You never hear about it because she never talks about it to anybody," PC tells us proudly. PC set off on a series of comments about how this must mean X was either crazy, or shady.

I look at my other coworkers. This news is surprise to all of us. My other coworkers have background in fraud investigations and police work. When they hear "name change," "relocation," and "refusal to discuss life before or why," those behaviors raise different flags for them. Certainly not flags of "shadiness" or "hiding from crime" or "being crazy."

Me, I have an aunt who did exactly what coworker X did. She's from my mom's side of the family and they're pretty nuts. Sometimes, I figure runaway aunt might be the sanest one of the lot. There's 8 of them.

So I'm sitting there thinking, I don't think people do that sort of thing for fun and if she doesn't want to talk about it she probably has a really good reason, and trading uncomfortable eye contact with my coworkers.

PC won't stop going on about it. It's clear she thinks this is very juicy, very engrossing gossip we must all want to speculate on. We don't.

And since PC's here with my other coworkers because she's tagging along with me, yeah I realize this is my responsibility to shut down. I see my coworkers are uncomfortable and I am too.

So I say ynno, probably what happened is none of our business. And, I've thought about doing exactly that too. PC pushes the scandalizing, surely-this-person-is-a-black-sheep narrative more. I say ynno, if i went through the bother of doing all that - changing my name, relocating to a totally different big anonymous city out of nowhere, clearly changing my life...if I did all that after a divorce...I probably didn't do that for fun, ynno?

Like maybe she had a reason for doing what she did? Like maybe that was a really bad divorce she went through. Maybe she had a really bad husband.

Or maybe, this is when I bring up my own angle, maybe her family sucks. Maybe she got fed up with their bullshit.

Or she just had been tired and tied down and wasn't anymore and she finally got to do what she wanted to do.

Maybe she always wanted her name to be X and just never had enough gumption to do it until then.

Probably, whyever reason she did it, it probably's not very salacious.

She works for a bank, we do bankground checks, I don't think she's hiding something.

I'm not saying this to silence, of course. PC is chiming in, my coworkers are chiming in, PC is toning down, my coworkers are agreeing with me. I'm not an idiot or overly confident about what I did there - I didn't solve the problem. I didn't stand up and say "How dare you," and since X wasn't there, it feels incorrect to claim I "stuck up" for her. She wasn't being directly victimized.

Then again, at this point, none of us know PC well enough to know if she's malicious, socially oblivious, or something else, either. We just know we're all coworkers, we're at a business dinner, PC is crossing lines for all the rest of us with her discussion, and we want that to stop and we want her to not repeat this behavior but with stories from other coworkers.

If a woman I work with divorced her husband and win 6 months reinvented herself, relocated, renamed herself, and all that - I don't care why she did it. I don't care if she had a mental breakdown - because unless you know for certain that's what happened, until that instant where she looks you in the eye and confirms she did all that frivolously and foolishly and not because, idk, her husband was abusive or became a stalker or she was in a real bad life situation at that time and she needed to restart, to get a fresh start -- I'm more inclined she did what she did because she had to, to protect herself, than because she overreacted to a little ol' breakup.

Sorry, is that just like the benefit of the doubt, or what? I don't want to speculate about something when it looks to me like a person probably did it to protect themselves.

And of course, this is a story. This is a retelling. It's not accurate in breath and quote, but it's accurate to what I remember. This is also the event (it was an uncomfortable dinner) where both my other coworkers thanked me/said they appreciated me stepping into the conversation the way I did, that they felt uncomfortable too, and in other words 2 independent witnesses corroborated my take on the evening. After that dinner, one of my coworkers expressed to management that the whole evening, what with PC's gossiping/PC's conversational tracks, had made them uncomfortable and that they felt PC was over the line. I don't know who, as the manager kept it anonymous in talking to me and honestly I don't care, both of them are awesome, but I know the only person who didn't feel uncomfortable that night was PC.

I know someone else complained because when my manager sought me out to ask if I had any experiences with PC, and I mentioned this event from this night -- my manager already knew about it.

That's what makes this a good example.

So, your call on how you feel about that, then.

oyster  ·  2206 days ago  ·  link  ·  

This is a different side of the same story you have been telling that I’m not actually talking about. You previously mentioned you felt the need to tell the person being gossiped about what had been said but this is about when a manager sought you out because of what another coworker brought forward.

kleinbl00  ·  2207 days ago  ·  link  ·  

From six days ago:

    BUT IT'S NOT YOUR FEEDBACK.

This isn't you telling someone something. This is you telling someone something and then that person telling someone else their interpretation of that something.

And if you think those things are equivalent all the Harvard books in the world aren't going to help you.

I'll say this:

I've been polite. I haven't been condescending. I've deliberately minimized snark and aspersions.

You reply to me in this tone again and it will be the last time.

_refugee_  ·  2207 days ago  ·  link  ·  

lol ok dad