I was a server for many years and my experience confirms this. It's amazing how the same people consistently had "bad nights." When I managed a restaurant, I always told the servers that the "floor" was a stage and even if you're at a work station, or away in a corner you should assume that a guest can see and hear you. Have to vent? Do it in the break room or maybe the kitchen but NEVER on the floor. I had no tolerance for that. No guest should ever hear or see a server complaining. Granted, this was a fine dining restaurant and the same rules may not apply at a bar, but if I owned it, they would.
A few decades in the business and I've only seen a handful of times when dropping the show was appropriate. Sexual harassment of the staff, inappropriate and disruptive behavior toward other guests that didn't clear up after a warning and a few customers so callously demeaning to the staff that they needed to be told how humans act. I had a large party of about a dozen people get seated in my section. They looked like professionals gussied up for a night of swanky partying. It was early in the evening and while it was a place that was happening later in the evening there were a few families with kids in my section. The large party's behavior was disgusting. Swearing like crazy, loudly discussing sex acts and just being assholes. The families are bitching at me as I'm desperately trying to get this party to tone it down. I put the whole thing in my managers lap who gets them to settle a bit but my whole section feels like it's about to explode in dissatisfaction. When the big party gets up to leave two of the leaders were milling about as the rest of the party was heading out the door. I pick up the credit slip and it's a $4 tip on a bill that was around $150. I turn and look at the guy and say "really? $4 dollars?" He reaches in his pocket, pulls out a roll of bills, peels off a $10 and says "here shut the fuck up," and tosses it on the floor in front of me. Their table was trashed. They had unscrewed the salt and pepper shakers and poured them under the table, same with the chips and salsa. I wasn't as angry as I was stunned. I go up to the hostess to relay what happened and she gets this big smile. "when I asked for the guys name he didn't give it to me, he just flung his business card at me. Here you go." I waited a few months then went by his office and put a cinder block through his plate glass window in the dark of night.
I waited a few months then went by his office and put a cinder block through his plate glass window in the dark of night.
you certain he owned the building?