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Near as I can work out, Verizon is saying that there are no congestion problems, except those congestion problems Verizon is causing. Verizon is failing to operate according to net neutrality, demanding money from those transit providers to build enough of a network to support the traffic the transit providers are sending. The money they take in from consumers is supposed to pay for these network upgrades, but they want to get paid at both ends. Screw 'em. If you've got Verizon, call and complain. If you can, switch to a better, local ISP (Yeah, I know you can't). You paid for the damn internet; Verizon should supply the internet to you. Cheers!