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comment by user-inactivated

I agree there is little productive discussion on a mass scale. But mass scale discussion is the way small scale discussions start. Shutting down or at least criticizing high profile bigots is important because it's how otherwise isolated people become informed or maintain hope, and it enables people like you and I to start personal conversations that do the real work.

Also, mass scale discussions that permeate the media provide cultural background for the next generation. Our grandparents won't be changed by it, but today's kids will. Certain kinds of racism became unacceptable via media suppression, the same can happen with homophobia and transphobia.