We think that people are fundamentally selfish. And that’s the value you ought to appeal to if you want to motivate people. And yet, look at all the things that people would never do for themselves that they constantly do for others. Whether it’s something as simple as a boring task where you persist, because you really care about the client who might benefit from it, whether it’s all of the hours you might spend in the car driving your kids from place to place that you just wouldn’t have bothered if it was only for you. Working in a job that’s extremely difficult to sustain, because it’s physically taxing, it’s exhausting, it’s degrading, because you’re trying to provide for your family.

    But these are all things that people struggle immensely to do for themselves, but they readily do for others. And when I studied this, it was with fundraising callers who were doing a pretty...unpleasant task.

    They’re calling alums of universities and trying to get them to donate their hard-earned money. And when they were told about all the benefits of doing the job for themselves, it didn’t affect their motivation at all. But when they realized that they were actually providing scholarships to help students go to school, their efforts dramatically spiked. So in one case, just hearing from a scholarship student for five minutes about how that scholarship made a difference was enough to boost weekly time on the phone by about 142 percent per caller, and 171 percent weekly revenue. And then we found that could get even bigger — that if you got a scholarship student in who really deeply appreciated the work that the callers were doing, the average caller spiked more than four times greater money raised per week than before.

I quite like Krista Tippet's podcast. She regularly strikes the right balance between meaningful and interesting converstations.


bioemerl:

Selfish, but empathetic.

We only seek to make ourselves feel better, we only seek self gratification, to make ourselves feel good things. All our actions are motivated by satisfying what we want.

But you can't have a successful species that sits around doing nothing but eating sweet food and looking after their own interests.

So we have a whole suite of things that drive and force us to do things. We get bored quickly, we feel the emotions we see in others, we feel hollow or pointless when we aren't working for some form of goal. We are made, set up from birth, to feel happy helping others, so we selfishly seek others goodwill.

It's why a psychopath is so dangerous, why criminals have to be punished. It's why we can't expect people to do things that make them feel bad, without seeing the reward those actions create.

Libertarians see the selfish aspect of humanity, communists see the empathetic parts. Both fail to understand that the other is essential to human activities, and to see that society collapses without a balance between them.

I experienced that effect myself, working in a Mcdonalds, as I have no real dependent-family or "need for money" that I was working towards. Working a tough job, the best thing you can do is think about the amazing food you are serving to people, the convenience you give to others, the direct and gratifying reward.


posted by veen: 1116 days ago