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There's so much about this topic that has made me into a crazy conspiracy person. Being worried about not enough jobs while everyone is expected to work bad schedules. Cashiers and call centers not being automated yet while immigrants etc. get all of the hate for the overemphasis of "upselling" of large businesses. I personally feel like unions are painfully inefficient, but FAANG companies etc. have bought out such an overwhelming amount of their competition there's no other option to deal with monopolistic-like practices that have taken all over. Seeing students working until 5am (in untipped positions) for ultra-spoiled people to celebrate a wedding and say they used to do the "same" job and it was easy (while they get carried by people who actually care doing everything). I'll probably check out that book