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When you have an industry with as little diversity as tech, it decidedly is a race / gender difference.
I completely agree that techies have trouble understanding scenarios for non techies, but the discussion was about the lack of women in tech and contributing factors (unless you think women are non-tech-oriented, but I don't think that's what you meant).I don't know if it's even as complicated as a race/gender difference. It's really just a "tech-oriented" vs "non-tech-oriented" problem.