I have to agree with it. I know a number of successful business owners and all of them are nice people. They will be pretty ruthless, when and only when the situation calls for it, but otherwise, they're very kind. In my day to day job I deal with CEO's and owners of businesses daily and you can almost immediately tell the most successful of them based on their demeanor. The most successful are kind, but direct and are always interested in learning more. If they feel you have nothing to teach/offer them, they'll not suffer you, but if you DO have something to offer them, they'll welcome you in with open arms. I always say that there are two types of business people: 1. Those that want to see how much money they can save 2. Those that want to see how much money they can make. The savers don't do as well, they're far more risk adverse. They tend to be the "mean" ones. The "makers?".... they're awesome.