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- Anyway, both Lyft Line and UberPool are out now. (Well, Lyft Line is live — Uber says UberPool will be ready by August 15. Both services are operating exclusively in San Francisco at the beginning, with more cities being added in the future.) To get a ride on Lyft Line, you simply request a ride through the app's "Line" feature, type in your destination, then wait while Lyft's algorithm matches you with one or two other Lyft riders who want to go in the same direction. The driver picks each rider up in order of proximity (curbside wait time for the second and third rider is limited to one minute, to prevent dawdling), and drops all the passengers off at their desired destinations.