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Some behind-the-scenes stuff.

by hubski · #hubskiblog
posted 537 days ago · shared by: 11
For those of you that use Ghostery or other tracking monitors, you'll notice that today both Google Analytics and Piwik Analytics show up.

I would like to move from Google Analytics to our own software. Piwik is open source, and we are running our instance on our own server. I'm going to be comparing them for a few days. Barring any major issues, we are going to move over to Piwik.

On a related note, vimeo videos carry Comscore code that tracks their embedded videos.

http://vimeo.com/forums/topic:44603

If this really bugs you, I've added the option to toggle off the video previews in your profile. (Maybe I will make this vimeo specific?) You will still see the video if you click on the post itself, however.

Feedback is appreciated. Thanks!



by scarp 537 days ago  ·  link
> Hi there! Yes, we track who sees our player. We're sorry you find this unacceptable and hope you can find another service that satisfies your needs.

Wow. How did this person get a job handling customer complaints? That's just bad.

by mk 537 days ago  ·  link
Yeah, I thought that was pretty curt too.

However, they might simply have a policy not to open a discussion regarding the issue. But, IMO they could have at least added: "We appreciate your feedback, and have made note of it", which would likely be true. If a majority of 'plus' members complained, they might change their approach.

by thenewgreen 537 days ago  ·  link
It smacked of "you need us, we dare you to leave".
by lessismore 536 days ago  ·  link
It sure does. If they keep up with that attitude, their tunes might have to change once customers start fleeing.
by caio 536 days ago  ·  link
Spyware is just not cool.

Also, open-source ftw.

by cgod 536 days ago  ·  link
I find it's matter of factness refreshing. Fuck handling me and double speak, just tell it how it is.
by mk 536 days ago  ·  link
I agree about being clear. But this had kind of a "don't let the door hit you on the ass on your way out" quality.

Maybe it's because his head is upside down.

by lessismore 536 days ago  ·  link
That is most awesome! Thanks so much for the update. Another life time ago, I pushed for Piwik Analytics for the company I worked for, but unfortunately the suits wanted Google Analytics instead. :(
by mk 536 days ago  ·  link
Thanks. It looks pretty comparable. I'm liking it.


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