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comment by johnnyFive
johnnyFive  ·  10 days ago  ·  link  ·    ·  parent  ·  post: The Dumbest User Interface of 2016

I'm not saying it's connected, but I'm saying I disagree with your statement that

    It's the customer's interest that drives business behavior.



wasoxygen  ·  9 days ago  ·  link  ·  

Okay, I agree that you disagree, though I'm not clear on why.

I've tried to add a little nuance, so my one-sentence position would be more like "Profit-seeking drives business behavior, and serving customer interests brings profit."

johnnyFive  ·  8 days ago  ·  link  ·  

    and serving customer interests brings profit.

Except where it doesn't....