Good ideas and conversation. No ads, no tracking. Login or Take a Tour!
You need to document this entire process - with names and actual dollar amounts - in scrapbook format, and leave it as reading material in the lobby along with all the 10-year old copies of Glamour magazine and Highlights for Kids. When some stressed out Dad is having to wait for a while, and they need something to take their mind off the problematic birth, they can leaf through your scrapbook and realize what incredible angels and gods you people are, that you went through such trials and tribulations to make your service available to their little family. I expect that would diffuse Dad's frustration quite a bit. ... just a thought ...