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- “I try to listen more than talk,” he said this week, striding past handsome houses in Los Feliz, a leafy neighbourhood near Hollywood.
Conversations with clients are seldom confessional, but he respects confidences. “It’s mostly surface, small-talk type stuff. But I think it’s therapeutic even if they’re not baring their souls.”
Grumbling about traffic, for instance, felt better when delivered to an actual human ear rather than posted on social media. “Tweeting about it and getting no response just makes you feel sadder.”
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