Murray Lender, who died this week, revolutionized America by making a great product worse—but more convenient. The winning product isn’t the best one.
thenewgreen: I grew up with his bagels in my families freezer as a constant. -horrible things.And if you look at the health care and higher education corners of the American economy where spiraling costs are bankrupting the middle class, you see sectors that are largely untouched by this kind of low-end innovation.
I would argue that higher education is taking a page out of this book with the advent of low cost online education etc.