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IntimidatingScones  ·  4346 days ago  ·  link  ·    ·  parent  ·  post: Tips are not Optional - How a Good Waitress gets Fired by an Angry Customer

Actually the company was not in the original post and the scrawled name was not widely legible. She didn't bring attention to the company, the angry customer did. The angle is about waitstaff not being treated as people.

Also, receipts are not in any way private. The computer has the credit card number, the receipt is just a way to say "you must pay this amount." The same result would have incurred if the offensive note had been left on a napkin.

And you can compare retail to waiting if you like, but it's a lot more accurate if you say waiting is like retail if when every time the clock is between 11 and 2, and 4 and 7 it's Black Friday.