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This is how I handle the academics I work with, if I need their sign-off or a decision I just go to their office. If I email anything, they will either take weeks to respond or flat out ignore it. They don't appreciate me always dropping by but I always say "it's better than being ignored and having to clean up the mess you made by ignoring me". Edit: My experience is that of administration of course, but your words certainly echoed that experience for me. This is why so much actual progress in academic situations is accomplished by walking up to someone unannounced and asking them for a decision or approval face to face - it knocks them out of their academic register and forces them into a managerial fight-or-flight situation.