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_refugee_  ·  2234 days ago  ·  link  ·    ·  parent  ·  post: Ask Hubski: How do you guys work to avoid engaging in gossip at work?

Feedback includes any information you get about yourself...Feedback is not just what gets ranked; it's what gets thanked, commented on, and invited back or dropped. Feedback can be formal or informal, direct or implicit... - Thanks for the Feedback, by Douglas Stone & Sheila Heen

It's almost like I believe gossip is a form of feedback because these two random Harvard Law Professors, whose speciality is conflict resolution and negotiation, who run a lab out of Harvard dedicated to studying these specific behaviors, and who literally wrote the book on how to respond to feedback well(did I mention this is an excerpt from that book? oh. that's what it is) told me that it was.

¯\_(ツ)_/¯

I admit, the book's from 2014. I'm sure it's possible in the past 4 years you've read something more researched and up-to-date than this my primary source. I'm sure whatever convincing article you must've read was probably written by people in an even better position to know what they are talking about than Douglas Stone and Sheila Heen (did I mention they're both at Harvard?) (running a research lab?) (dedicated to studying this sort of stuff?). (well, at least they were)

I'd love to learn more, if you've got any non-paywall links to the peer-reviewed and scientifically-based research articles which surely must help account for your certainty here! Please. Share around.

edited to add the npr book excerpt/article, because i already mentioned this book in this thread and still think others here might like to read it

https://www.npr.org/books/titles/441536239/thanks-for-the-feedback-the-science-and-art-of-receiving-feedback-well-even-when