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The “bad day” tends to make us disconnect from our job. Personal re-engineering involves risking the pain of committing more deeply, engaging with vision and passion, and caring enough to work calmly and persistently to move the workplace in our desired direction. Sometimes it helps. Minimally, we clarify what we want and need and know that we tried our best. Btw, I copied here my notes from the talk. The speaker had a show called “Workology.” Her name is Jane Farrow. I have not seen this speech anywhere on line.